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Ordering Topical Anesthetics online is for *Licensed Professionals Only*. If you are a collector, please contact your tattoo artist and have them order the best product for your procedure.
Using your credit card or PayPal is the best way to order. It is fast, safe and eliminates errors common with telephone orders. We will hold your order until payment arrives. SORRY, BUT WE DO NOT SHIP C.O.D. DELIVERIES.
When using a credit card, please verify that your credit card billing address information is correct. Incorrect information can cause the charge to be rejected. If you are using a credit card issued in a country outside the USA, please make sure that your card can be used internationally.
Orders received before 2:20pm Pacific time will be filled and shipped that business day.
Orders received on Friday after 2:20pm will be processed and shipped on the following Monday or next business day.
All orders placed on the weekend will be processed and shipped on the following Monday or next business day.If an order is placed on a holiday it will be processed and shipped on the following business day.
Please make note of the shipping choices and charges associated with your order. The default shipper is UPS Ground - a street address is required, they do not deliver to PO Boxes. Please make a notation in the shipping comments if you need special handling (i.e.: Deliver After Noon, etc.)
No UPS Ground shipping to Alaska, Hawaii or Puerto Rico. We ONLY ship via Priority mail or UPS air (Next Day or 2 Day).
APO orders are shipped via Priority mail. Please be sure to include your full name and rank.
All rates are US Dollars (USD).
UPS Ground shipping (Continental USA only):
Orders up to $ 99.00 = $ 10.00
$ 100-149 = $ 12.00
$ 150-199 = $ 14.00
$ 200-249 = $ 16.00 continuing up by two dollar increments.
Not available for shipping to Alaska, Hawaii or Puerto Rico.
UPS 3 Day Select (Continental USA only):
For orders up to $ 99.00 = $ 20.00
$ 100-149 = $ 22.00
$ 150-199 = $ 24.00
$ 200-249 = $ 26.00 continuing up in two dollar increments.
UPS 2nd Day Air (USA rates):
For orders up to $ 99.00 = $ 27.00
$ 100-149 = $ 30.00
$ 150-199 = $ 33.00
$ 200-249 = $ 36.00 continuing up in three dollar increments
UPS Next Day Air Saver (USA rates):
For orders up to $ 99.00 = $ 44.00
$ 100-149 = $ 49.00
$ 150-199 = $ 54.00
$ 200-249 = $ 59.00 continuing up in five dollar increments
International Shipping Information
International and Canadian orders will be shipped by the United States Postal Service*. Orders can take up to 3 weeks for delivery.
IF YOUR COUNTRY IS NOT LISTED IN THE WEBFORM, WE DO NOT SHIP THERE.
International Shipping: The International shipping rate is a flat fee of $ 40.00 USD for up to four pounds.
Canadian Shipping: The Canadian shipping rate is a flat fee of $ 20.00 USD for up to four pounds.
*UPS is available for International orders. Shipping costs will be determined on the order at the time of sale. You will be contacted via email with your options and estimated delivery dates. If you have paid using PayPal, we will send you an invoice through their system for the additional funds. Your order will not be processed until we receive your approval for the shipping rates and payment is received. Please note that customs fees and tariffs will be your responsibility.
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund.
OPENED PRODUCTS AND WRITTEN MATERIALS ARE NOT RETURNABLE. UNOPENED PRODUCTS ARE RETURNABLE WITHIN 30 DAYS OF INVOICE DATE, SUBJECT TO A 10% RESTOCKING FEE.